Privacy Policy

Effective Date: Thursday, March 6, 2025

1. Introduction

Welcome to Merk Digital LTD. (“Company,” “we,” “us,” or “our”). We are a Canadian-owned and operated digital web and mobile software company based in British Columbia, Canada, doing business as Habitizr and BotSave.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our websites merkdigital.ca, botsave.ai, and habitizr.com, as well as our related web and mobile applications, services, and AI-powered tools (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect the following types of data when you use our Services:

2.1 Personal Information Provided by Users

When you sign up or interact with our Services, we may collect:

  • Name
  • Email address
  • Phone number (for SMS reminders via Habitizr)
  • Payment details (processed via third-party payment providers)
  • Account login credentials

2.2 Automatically Collected Data

When you access our Services, we may automatically collect:

  • Device Information: IP address, device type, operating system, browser type
  • Usage Data: Pages visited, interactions, referral sources, timestamps
  • SMS and Chatbot Logs: Data related to Habitizr and BotSave communications

2.3 Third-Party Data Collection

We may receive data from third-party platforms (e.g., social media logins) or analytics tools.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Providing Services: Enabling habit tracking, chatbot automation, SMS notifications, and AI insights
  • Account Management: Creating, maintaining, and securing your account
  • Communication: Sending transactional emails, SMS reminders, and customer support responses
  • Service Improvement: Analyzing trends and optimizing features
  • Legal Compliance: Meeting regulatory obligations

We do not sell, rent, or trade your data to third parties.

4. How We Share Your Data

We may share data in the following circumstances:

  • Service Providers: Third-party vendors assisting with hosting, payment processing, and analytics
  • Legal Requirements: When required by law, court order, or governmental request
  • Business Transfers: In case of a merger, acquisition, or sale of assets

5. Data Retention

We retain personal data as long as necessary for business operations and legal compliance. Users may request data deletion by contacting info@merkdigital.ca.

6. Security Measures

We implement encryption, access controls, and monitoring systems to protect your data. However, no online system is 100% secure, and users should take precautions with their accounts.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Restrict processing under certain conditions

To exercise your rights, contact info@merkdigital.ca.

8. International Data Transfers

Our Services may store data on servers located outside your country, including in Canada and the United States. By using our Services, you consent to cross-border data transfers.

9. Third-Party Links & Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by email or on our website.

11. Contact Information

For privacy-related inquiries, contact us at:

📧 Email: info@merkdigital.ca
📍 Address: Merk Digital LTD., British Columbia, Canada